Payment Options and Return Policies
Payment Options
We welcome Visa, MasterCard, Discover, and American Express. Shipments to Massachusetts addresses will include a state sales tax of 5%.
This site uses a secure SSL server so credit card information that you submit is encrypted for your privacy. This means no other party may view personal information while in transit to us over the Internet. Credit card transactions are completely safe using this technology.
This site uses a secure SSL server so credit card information submitted by you in secure mode is encrypted for your privacy. This means no other party may view personal information while in transit to us over the Internet. Credit card transactions are completely safe using this technology.
Our 90-Day, Hassle Free Guarantee
We know that sometimes products don't work the way you hoped and we think we should take that risk, not you. We invite you to try any of our products for 90 days and if they don't work the way you hope, simply call the number below. We will refund your full purchase price (less shipping & handling), absolutely hassle free; guaranteed.
Refunds - Return Authorization Required
We are dedicated to providing you with exceptional products and service and offer a 100% satisfaction guarantee on our products.
- All returns must be requested within 90 days of the invoice date.
- To make sure your returns are processed quickly and accurately, we ask that you contact us at 1-800-489-HERB (4372) to get a return authorization number before shipping any returns.
- The return authorization number must appear on the outside of the returned package.
- Freight and handling charges on returns will be the responsibility of the customer.
- Please note that custom packed 8 ounce or larger size bottles of extracts or oils cannot be returned.
